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Fretweave support

How can we help?

Quick answers for installing, hearing and practising with Fretweave on iPad. This page will continue to grow as the app reaches the App Store.

Fretweave is currently preparing for its first App Store release.

Start here

Compatibility

iPad requirements

The current app is designed for iPad running iPadOS 15 or later, in portrait and landscape.

Sound

No audio?

Turn up media volume, disconnect unintended Bluetooth devices and tap a playable note once to allow audio.

Fretweave Pro

Restore a purchase

When App Store purchases are available, open Settings in Fretweave and choose Restore Purchase while signed into the Apple Account used to buy Pro.

Practice

Playback feels too fast

Use the Tempo control in Picking Practice or progression practice to slow playback before starting.

Frequently asked questions

How do I get started?

Try the playable Open C major chord or the optional three-stop Quick Tour: C major chord, C major scale, then C–F–G. You can repeat the tour from Settings or go straight to a tool. Read the practice guides for exercises you can try with your guitar today.

Does Fretweave require an account?

No Fretweave account is needed. Your preferences and collections stay on your iPad. App Store purchases use your Apple Account.

Can I use Fretweave offline?

The core practice tools and included guitar sounds work offline once the app is installed. App Store downloads, purchases and restoring purchases need an internet connection.

Why can’t I access a Pro feature?

The wider library of chords, scales, positions, tunings, progressions and picking patterns uses the planned Fretweave Pro unlock. One purchase. No subscription. Free progressions already loop. When purchases are available, use Restore Purchase in Settings to restore an existing unlock.

How do I request an App Store refund?

Payments are processed by Apple. Eligible refund requests can be made through Apple’s Report a Problem service. Your rights under applicable consumer law are not excluded.

Contact support

Email support@fretweave.app for help or privacy questions.

Fretweave

See the shape. Hear the connection.
Guitar practice, made for iPad.

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